Chapter 12

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_____ is critical to revenue recognition and documents the successful completion of the sprint

Working deliverable document

_____ is used to map out the pilot deployment

A piloting plan

A piloting plan must contain

- Scope and objectives of deployment
- Target user base
- Deployment schedule
- Transition plans
- Required user prep
- Evaluation criteria for deployment

________ defines the methods as well as who is responsible for various communication activities

A Communication plan

A product release must contain

- Release content
- Release notes
- retrospect project meeting