Chapter 1

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The Fire Service

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Emergency medical personnel

Personnel who are responsible for administering prehospital care to people who are sick and injured. Prehospital calls make up the majority of responses in most fire departments, and in some organizations, they are crossed-trained as fire fighters.

information management

Fire fighters or civilians who take care of the computer and networking systems that a fire department needs to operate.

Training officer

The person designated by the fire chief with authority for overall management and control of the organization’s training program. (NFPA 1401)