CAPM Chapter 8

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activity network diagram

Diagrams, such as the project network diagram, that show the flow of the project work.

benchmarking

Process of comparing two or more similar entities to measure relative performance.

control chart

Maps the performance of project work over time.

cost of conformance

Cost associated with $$ spent to attain expected level of quality, also known as cost of quality.

cost of nonconformance

Cost associated with not satisfying quality expectations, also known as cost of poor quality.

design of experiments

Relies on statistical scenarios to determine the variables within a project that will result in the best outcome.

flowchart

Diagram within a project illustrating how components are related.

ISO

Independent, non-governmental internatinal entity that sets standards and specifications for projects. The ISO is instrumental in facilitating international trade.

pareto diagram

Illustrates and ranks categories of failure within a project.

rule of seven

Component of control chart that illustrates the results of 7 measurements on one side of the mean, considered "out of control" in the project.

run chart

Results of inspection in the order in which they've occurred. Used to demonstrate the results of a process over time.

scatter diagram

Tracks relationship between 2 variables over time. The closer they track against a diagonal line, the more they are considered related.

statistical sampling

Process of choosing a % of results at random.

tree diagram

Shows the hierarchies and decomposition of a solution. WBS and org charts are examples of tree diagrams.

trend analysis

Science of using past results to predict future performance.